What to Expect

Veterinary Service with Courtesy & Respect!

As a new client of our Pet Care Wellness Centre in New Westminster, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

We have 2 separate entrances at our hospital one for our cats and one for our dogs. We have a cat only exam room and we have 2 dog exam rooms. When you arrive for your appointment, you will be greeted warmly and we will usher you into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

We will weigh your dog on the scale on the way in and cats will be weighed in the exam room. Your veterinarian will be in shortly to examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  Our client care specialists will go over medication instruction and billing and schedule any needed follow up.

We welcome and encourage you to pop in with your dog for a treat and a hug from us!

We are excited to meet you and your pet family members!


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Location Hours
Monday9:00am – 8:00pm
Tuesday9:00am – 8:00pm
Wednesday9:00am – 8:00pm
Thursday9:00am – 8:00pm
Friday9:00am – 8:00pm
Saturday9:00am – 5:00pm
Sunday11:00am – 3:00pm

DOCTORS HOURS Monday to Friday- 9am- 6pm Saturday- 9am- 4pm